Returns & Refunds Policy
At Eurofit Direct, we want you to be completely satisfied with your home hardware and furniture fittings. If your items aren't quite right, you can return them to us within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Contact our customer service team via email or our online portal with your order number to request a Return Merchandise Authorization (RMA) number.
Package Your Items
Securely pack the products in their original packaging, ensuring all components and fittings are included to prevent damage during transit.
Ship to Our Warehouse
Affix the return label and send the package back to our distribution center using a tracked courier service of your choice.
Receive Your Refund
Once our quality control team inspects the returned hardware, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing